CBS becomes   :  see (KYC see)  Be (record exists or not)  Yes (then get permission from HO):  

(Important   points of    SB order 05/2016.)

SB order 05/2016 issued by the department on 21.06.2016.  The main motto of this order to arrest fraud and smooth functioning of the Post offices. At the Same time these steps are fixed the more responsibility on H.Os.  S.Os are some what  free from fears of frauds.  But customer point of view it is most dissatisfaction issue and  true spirit of  CBS is  in vain.  Due to the present situation customer wants to maturity of  certificate he should complete ( 1.)  Fill up transfer application  (2.)  Submission of KYCs  (3) Hand over application to  S.O (4) This documents sent to HO (5) After duly verification of KYC/SS etc HO return request with remarks (6) SO intimate customer to attend for payment.   For this process it will take as minimum as possible  one week.   (for speedy HOs 4- days ) .  Not only this maturity payments but for account conversion from single to joint or vice versa also  a time consuming process.  The purpose of CBS is not fulfilling either to customer or  office.  Due to this order Post office SB works are restricted to their office only.  The contents of   order are:-

Sl no of order	Item of  work	Remarks
08.	Salary / pension credit	Should  be done by H.O only
09	Freezing / unfreezing of account	At  H.O level  only
10.	Transfer  of account from P.O to P.o  (or) Bank	At  H.O level only.
11	Menu :  HACXFRSC, Transfer of account/cert from one scheme to another (Single < > Joint, conversion to cq account etc..)	At H.O level only even having two Supervisors
12	Revival   of silent   Account	At H.O level only
18	BPM cash limit for single account	BPM should not accept more than Rs.25000/- in  single account.
19	>Rs.25000/- Transactions	Should be verified through PRI(p), ASP/IP etc.
24	Transfer Transaction (CXFER): S.Os  should not use this menu for Cheques clearance.	Steps:-(1).  SO s  prepare Cq Lists for new  a/cs (SOL+0382), RD Lists/ subsequent deposits (SOL+0017) (2). SOs prepare cq lists manually for subsequent deposits for PPF,SB,SSA and send  Deposit forms ( Sb-107) to HO along with Cqs. (3). HO use menu CXFER for funding  (after cqs realization) for new a/cs , RD Lists/subsequent transactions  to respective S.Os (SOL+0382 (or) SOL+017). S.Os should check their clearing office account (SOL+0382  , SOL + 0017) and open accounts/deposit RD accounts. (4) For Subsequent deposits H.O only funding the respective accounts  (after cqs  clearance ) Note:- S.Os. part of work for new and subsequent RD deposits only for cq clearing system.  Remaining all deposits in respect of cq clearance should be done at H.O level only. Accounting Procedure:- At HO level: (When cqs are realized) Receipt side:  Received from S.O (advance) At S.O level :  Receipt side:  deposit . Payment side:  H.O remittance.
27	P.O SB cq acceptance at other SOLs not above Rs.25000/-	H.Os/ S.Os should not Pay more than Rs.25000/- for PO SB cq in a day of other  SOLs. Is for any investment POSB cq of Other SOL presented for more than Rs.25000/- acceptable (or) not ???. Order says for only cash wdls limit.
28	Pledge / release Pledge	Should be done at H.O level only even having two supervisor option.
29	Closure of  any NSS-87/NSS-92/ other discontinued schemes	Customer should  approach H.O only.
30	For Closure of  other SOL account.	Should be done at H.O level Only.