Saturday, May 27, 2017
Wednesday, May 24, 2017
Some CSI issues not settled under Hyderabad city division after roll out on 24.04.2017.
CSI :: Problems
|
1.
Server slow
issues
|
2.
PLI/RPLI
figures not effecting in to Treasury.
3.
This is said
that user mismatch of Mcmamish and CSI. Even user matched cases also the
problem continuing. TCS temporary solution is to made legacy adjustments at
Pos.Is this correct procedure to continue.pl. clarify.
|
4.
Pos (point of
sale) figures are Jumping (plus and minus) due to net work issues. Results
Wrong figures in TCB.
|
5.
Invalid
license in POS, Back office etc. (Pos
& back office not opening) .This is coming after holiday.
|
6. More than one log in entries under SAP is allowing for single user at other systems at a time.
|
7.
Opening
balance/ CB not tallying issues
|
8.
How to Register
bulk mailers in POS (prepaid bulk booking, Bulk booking options)
|
9.
At Pos coutner:
each and every Regd letter booking ACK check up.
|
10.
There is no
separate branch like Regd, Speed, Parcel etc. Only Batch1 , Batch2 supplied
by TCS. But in post offices there is a branch for Regd, speed, parcel. When
articles are invoiced in Batch 1 all articles to be taken in this batch only
at the time of Post man returns.
|
11.
No provision
or CD Letter or Parcel ordinary mail cash.
|
12.
How to deliver bulk mailers in DPMS by
postman. This is required for delivery of bulk mail to Banks/
karvey/universities/RTI/secretariat etc.,
|
13.
In DPMS :
Missent / return articles flow to back office are not at a time.
|
14.
For non
matching of Mccamish in some Post offices
the figures are not reflecting to POS (Point of sale). Cash adjustments are doing in Sanchay post
legacy posting. This is acceptable procedure or not . clarification required
|
15.
T-code:
Zfbl3n: TCB print out is not
compatible.
|
16.
Clarification
required Whether VPMO rebooked at Pos
(or) Z-vpmo Upload is enough.
|
17.
Transaction
reports like, EMOs booking, telephone bills acceptance , emo paid etc
required to be Send to HO (or) not
|
18.
No provision
for UCR. It requires for
Excess cash found in transactions /EMD credits/sale
of old stock/credits for black wax fee ect.
|
19.
NO provision
for UCP. It requires for Refund of tender fee/EMD refund /percontra
adjustments .
|
20.
In SSL employees are not correctly attached to
their offices. Some emp. Names are not
appearing in staff scheduling.
|
21.
Emploees
portal; Wrong data entries Some are early retiring (or) some are Late
retiring. Wrong date of joining and details. Due to wrong data entries of
DOB, DOR, leave credits. The Employees are no in a position to apply leave
through Portal.
|
22.
In DPMS the
postman beat invoicing is programmed on BATCH based. Due to this Different
users working in Same batch invoiced
RL,SP, RP coming to all users under same batch. And all items can print in single (or) can print for separate lists
for RL, SP, RP etc. i.e one user data
is accessible to other to take return
(or) modify. Rather than BATCH, USER BASED data access required. i.e other
user cannot access one users entries.
(those who invoice is responsible to take returns also)
|
23.
Cancellation
for VPMO rebooking provision
|
24.
F&A:- Hyd
city Dvn LSG/Gr-I and above postmasters have cheque drawal powers. RBI
cqs drawn and paid to the customers. This provision is not available
.
|
25.
Cheque request
from HO procedure is cumbersome. More than 38 steps for single cq
request. For want of more cheques
request entire time will waste.
|
26.
CD letter mail
amount at treasury receive cash from
postman issues:- In some case even cash from postman document generated items
not reflecting in TCBS.
|
27.
Stamp indent
receipt process should be minimized.
|
28.
In ward / out
ward cq clearing process required. Such a process is not following at HO.
Manual OSLs posting under GL voucher poting template
|
29.
Under GPO the
POSB cqs are taken as material stock. Under K’bad such cqs are not taken
under material balance. Due to this issue the Postmasters are not in a
position to issue PO SB cq to customers. Procedure required.
|
30.
Clarification
sought whether RBI cqs drawn power given to
some offices continues (or) not in CSI
|
31.
NSP1 /NSP2
issues/ low band width etc
|
32.
UPS/
infrastructure problems
|
33.
At Point of
sale some office PIN codes are not accepting. Error message as the
sender city name and PIN code is mismatch.Ex. if sender belongs
to SNIE PO with pin code: 500018. This pin code is not accepting while booking at Pos.
|
34.
Some
Postman/PAs names missing in their post offices. Several requests for adding
to them. No action. (missing staff in
Staff scheduling)
|
35.
In DPMS when
ever any postman went on leave if making leave entry Beat invoicing problems.
Hence almost all post offices are not entering leave entries in DPMS
|
36.
Cash on
Delivery even generated the document
number sometimes not properly incorporating in treasury .
|
37.
The work flow in
DPMS for cash on delivery is : postman invoice, return , EOD, cash to
treasrury, Treasury submit accounts. But flow should be completed by last entry should
be EOD.
|
38.
In telangana
circle tie up with state govt. for sale of Non judicial stamps. Stock of this
papers brought under material balance.
Sale procedure is not provided
by the vendor.
|
39.
Rather than dot
matrix printers Mini printers
with two receipt generation (with
automatic bar code generation) required. One should be given to customer and
one should be stapled to article. (The
MPCM gum sticker usage should be avoided)
|
40.
All reports are
suitable for laser printers only. But
in reports option (for postman DPMS etc.,)
file conversion menus with for word/ note pad should be provided. Now
such a provision is there but not in complete mode.
|
41.
BULK invoicing
to customer should be provided.
|
42.
Bulk booking
customer ID creation should be provided.
|
43.
BNPL booking
provision for Intermediate, X class,CBSE etc
should be created at Pos level.
|
44.
In daily
account under Zfr_day_new time is
showing as 00.00.00 whether it should be correctly supplied or should be
removed.
|
45.
At back
office Even no cash available in back office for return to F & A it is
accepting entry.( i.e if an amount was
entered to F&A even though no cash
at back office. Such amount is directly credit in to
Treasury). This should be avoided with caution NO Cash to submit F& A etc. required.
|
46.
At Pos deletion
for Rebooking MOs required.( if any wrong entry for rebooking of BO or VPMO
provision for deletion option before
verification required. Now provision for rebooking is available. But
cancellation is required)
|
47.
In DPMS under
bag receipt option no ordinary parcel bag receipt available. All parcel
should be receivable under Express parcel option only. This should be changed.
|
48.
Sub office summary
for SMR purpose required. Other wise it is difficult to arrive grand
totals of monthly figures. (or) clarification required whether SOs have to
submit SMR or not.
|
49.
Automatic
generation of daily account with all transaction heads (zfr_day_new) with out GL
voucher entry required.
|
50.
DPMS Postman
EOD issues. Even EOD done (remarks with EOD successfully) for a beat the next day it is throwing an error “EOD not done on date …..” etc and not allowing to beat
invoicing in that beat. Due to this some beats are held up for
invoicing.
|
51.
The print font
for Postman delivery slip (DPMS) should be increased . Due to small font size
it is causing inconvenience to Postman staff .At least the article number
should be in large font.
|
52.
In place of EOD
for individual beats (DPMS) single EOD
opting with remarks “ the beat X returns not taken EOD not done” etc required
(for more no of beats Ex:for 20 or 30 and above beats supervisor this number
of times enter and verify the returns at the edge of working hours.
|
53.
Abstract for
Reg/speed/parcel not coming correctly. Taking wrong balances.
|
54.
When ever any
liability document generated (payment through cq receipt from HO to SO) the
figures are not reflecting in neither in S.O daily account nor at HO summary.
Due to this the Daily account for S.O not tallying.
|
55.
Material
balances differences not settled till date .
|
56.
Status
updating of articles (DPMS) after taking returns and
EOD at cite is very slow.
|
57.
Rather than call to toll free number by all
employees one control room at Dvl office level to pursue CSI issues.
|
58.
Bulk customer
(walk in ) creation and deletion option should be provided at Sub office
Level. On demand Sub office will create bulk new customer and if not required
delete the same.
|
59.
Consolidation of all Sub office summary
provision at H.O level. Required.
|
60.
H.O has to take print out of all offices
Daily accounts (as per CSI orders), finacle reports (LOTs, Consolidation
reports) to curtail A4 paper usage (or) supply adequate A4 papers to S.Os on
demand.
|
Thursday, May 18, 2017
Department of Posts
:: India
Office of the
Postmaster General,
Head Quarters Region, Hyderabad-500 001.
No. HQR/ ST/ RT
Guidelines/ Dlgs dated at Hyderabad the 15.03.2017.
To
The Sr. Supdt. Of Post Offices,
Hyderabad City Dn. / Hyderabad SE Dn.
/ Secunderabad Dn.
The SSRM, Hyderabad Stg. Dn.
The
Supdt. Of Post Offices,
Sangareddy Dn. / Medak Dn.
The Chief Postmaster, Hyderabad GPO,
Hyderabad
The Supdt. PSD / CSD, Hyderabad.
The Manager, MMS, Koti , Hyderabad.
Sub:- Operational
Guidelines for transfer of PAs - Reg.
***
Detailed
operational guidelines issued by the Competent Authority for transfer of
PAs through point system, Application
form for Rotational Transfer and
Criteria for calculation of points under performance category are enclosed for
information, guidance and necessary action.
I am directed to
request you to follow the guidelines scrupulously. Receipt of this communication may please be
acknowledged by next post.
DA :As above.
Asst. Director -1
O/o Postmaster
General
Head Quarters Region,
Hyderabad-500 001.
SBI New ATM, Cash Transactions Service Charges. All You Need To Know
SBI
clarified on new charges on ATM and cash transactions to be effective from June
1.
India’s
largest lender State Bank of India, revised service charges on various cash
transactions for its customers, effective from June 1. Announced in a circular
on the SBI website on Thursday morning, the revisions initially created
confusion among customers over news that all cash withdrawals through ATM will
now be charged at Rs. 25 per transaction. The bank later clarified that the Rs.
25 charge will be levied only on withdrawing money from an ATM through SBI’s
mobile wallet app “State Bank Buddy.”
In an emailed statement to NDTV
Profit, an SBI spokesperson clarified that a limit of four ATM withdrawals per
month only applied to the Basic Savings Banks deposit account. All normal Saving Bank accounts will continue
to get 8 free ATM transactions (5 SBI ATMs + 3 other bank ATMs) in metros &
10 free transactions in non-metros (5 SBI ATM + 5 Other Bank ATMs) free, the
clarification added. Apart from ATM
charges, SBI also revised service charges on various cash transactions for its
customers. Here are some of the other key changes. Online Transfers: Online
fund transfer through IMPS will now be charged Rs. 5 plus service tax for
amounts of up to Rs. 1 lakh, Rs. 15 plus service tax for above Rs. 1 lakh and
up to Rs. 2 lakh and Rs. 25 plus service tax for above Rs. 2 lakh and up to Rs.
5 lakh.Exchange of Soiled Notes: Going forward SBI said it will charge 2 rupees
for every soiled note on exchange of more than 20 notes or if the total value
of exchanged notes is above Rs. 5,000 plus service tax. Cheque Books: From June 1, a customers with
a Basic Savings Bank Deposit will have to pay Rs. 30 plus service tax for a 10
leaf cheque book, Rs. 75 with service tax for 25 leaf cheque book and Rs. 150
plus service tax for a 50 leaf cheque book.
Charges on ATM Cards: SBI said that issue of new debit cards will be
charged from June 1 and only Rupay classic card will be issued for free. Cash Withdrawals: Customers with a Basic
Savings Bank Deposit will get four free withdrawals (including ATM) in a month,
after which withdrawals will be charged at Rs. 50 plus service tax at an SBI
branch and at Rs. 20 plus service tax at other bank ATMS.
//source:cbcinews.com//
CSI ROLE OUT
DONE AT HYDERABAD CITY REGION ON 24.04.2017. The staff experienced / experiencing the following problems :--
TCS- vendor - CSI
rollout for DOPI was started in the city division from
24.04.2017. As it is completely SAP on
line based version experienced the
troubles by staff. Some of the issues are faced/facing is
brought to notice for sharing the solutions.
Problem
|
How to rectify (solution)
|
Remarks
|
1.
Server slow issues
|
This to be solved by SIFI only
|
|
2.
PLI/RPLI figures not effecting in to Treasury.
|
This is said that user mismatch of Mcmamish and CSI. Even user
matched cases also the problem continuing. TCS temporary solution is to made
legacy adjustments at Pos.
|
** one or two occasions the legacy adj. is ok. But daily PLI/RPLI
collections the operation of Legacy
adjustments is not correct. This is inconvenient to the PLI customers.
|
3.
Pos (point of sale) figures are Jumping (plus
and minus) due to net work issues. Results Wrong figures in TCB.
|
This is to be solved by using T-code_ F-02. Cse(i) : If Pos balance
is taken wrong by system as double
entry or more etc. This has to be
adjusted use Tcode F-02.
Doc:Type SK
40 DOP 486710010
50 POS
486710011
Case(ii): If POS balance is less
T code: F-02
Doc: type :SK
40 POS 486710011
50 DOP 486710010
**** USE :: T-CODE IN SAP
(OR) GL VOUCHER POSTING To correct your
TCB.
|
Check balance using ZFBL3N after execution.
|
4.
Invalid license in POS, Back office etc. (Pos & back
office not opening)
|
This is coming after holiday
|
C:\ Postal Pos_BO run licsvc.bat then this problem solved
|
5.
Duplicate
|
In back office another program is running .
|
|
6.
Opening balance/ CB not tallying issues
|
Above point 03 apply.
|
|
7.
How to Register bulk mailers in POS (prepaid
bulk booking, Bulk booking options)
|
The procedure for registration of
bulk mailers and allotment of regd no. is not familiar to staff.
|
It involves upload floppy menu but how to register bulk mailer and
whom will register is issue.
|
8.
At Pos coutner: each and every Regd letter
booking ACK check up.
|
This ACK check up for every letter is not required. It has to be
modified by TCS
|
This consumes time.
|
9.
There is no separate branch like Regd, Speed,
Parcel etc. Only Batch1 , Batch2 supplied by TCS. But in post offices there
is a branch for Regd, speed, parcel. When articles are invoiced in Batch 1
all articles to be taken in this batch only at the time of Post man returns.
|
This is not fit with present scenario of Branches. Batches with Batch01:regd, Batch:01Speed, Batch:01
parcel etc modification required.
|
|
10.
No provision or CD Letter or Parcel ordinary mail cash.
|
Such a provision required under treasury Like Miscellaneous receipts
head.
|
|
11.
How to deliver
bulk mailers in DPMS
|
This facility was not available
|
This provision is highly
required and staff facing problem while delivery of bulk mail to banks/
Karvey/ Universities / RTI s etc.
|
12.
In DPMS : Missent / return articles flow to
back office are not at a time.
|
Solution required. The flow
from SAP to back office for this case
is inconvenient to staff
|
For closing single bag un
necessarily more bangs are closing by
staff.
|
13.
For non matching of Mccamish in some Post
offices the figures are not reflecting
to POS (Point of sale). Cash
adjustments are doing in Sanchay post legacy posting.
|
For accounting point of view cash is reflecting in TCB.
|
This should be clarified by TCS/ D.O
|
14.
T-code: Zfbl3n: TCB print out is not compatible.
|
|
Staff are not in a position to take print out of TCB.
|
15.
Clarification required Whether VPMO
rebooked (or) Z-vpmo Upload is enough.
|
|
Staff confusing whether to rebook VPMOs (or) not
|
16.
Transaction reports like, EMOs booking, telephone
bills acceptance , emo paid etc required to be Send to HO (or) not
|
|
Clarification required.
|
17.
No provision for UCR
|
Excess cash found in transactions or other credits like black wax fee
for PSD, sale of old stock receipts
etc required. This should be provided.
|
|
18.
NO provision for UCP
|
Refund of Tender fee, EMD refunds requires UCP. This should be
provided.
|
|
19.
In SSL
employees are not correctly attached to their offices.
|
|
Some employees names are not appearing under SSL in SAP. No use if
tickets are raised to TCS.
|
20.
Emploees portal; Wrong data entries
|
Due to wrong data entries of DOB , DOE, DOR, Leave credits, employees
not in position to apply leave through this portal
|
Up to 80% data under this portal is incomplete/wrong entries.
|
21.
In DPMS the postman beat invoicing is
programmed on BATCH based. Due to this Different users working in Same
batch invoiced RL,SP, RP coming to all
users under same batch. And all items can
print in single (or) can print for
separate lists for RL, SP, RP etc. i.e
one user data is accessible to other
to take return (or) modify. Rather than BATCH, USER BASED data access
required. i.e other user cannot access one users entries. (those who invoice is responsible to take
returns also)
|
|
This should be settled by TCS.
|
22.
Cancellation for VPMO rebooking provision
|
This provision not provided . Whenever emo booked with wrong amount then
correction of entries only allows. Cancellation not provided.
|
|
23.
F&A:- Hyd city Dvn LSG/Gr-I and above
postmasters have cheque drawal powers. RBI cqs drawn and paid to the customers. This provision is not available
.
|
|
The vendor should provide such a facility.
|
24.
Cheque request from HO procedure is
cumbersome. More than 30 steps for single cq request. For want of more cheques request entire
time will waste.
|
|
This steps should be minimized.
|
25.
CD letter mail amount at treasury receive cash from postman
issues:- In some case even cash from postman document generated items not
reflecting in TCBS.
|
|
The generated document nos amount for CD letter mails are not
incorporating in TCBs for some cases. Mismatch of data flow problem should be rectified.
|
26.
Stamp indent receipt process should be
minimized.
|
|
|
27.
In ward / out ward cq clearing process
required.
|
|
Such a process is not followed at HO. Manual OSLs posing under GL voucher posting
template.
|
28.
Under GPO the POSB cqs are taken as material
stock. Under K’bad such cqs are not taken under material balance.
|
|
There is problem of cq stock
deduction under GPO offices.
|
29.
Clarification sought whether RBI cqs drawn
power given to some offices continues
(or) not in CSI
|
|
Clarification from DO/TCS required.
|
30.
NSP1 /NSP2 issues/ low band width etc
|
|
SIFI provide solution
|
31.
UPS/ infrastructure problems
|
UPS with back up facility required.
|
5kva ups repair which requires replacement of 16
batteries. Whenever power is gone all systems facing rebooting problems.
|
32.
At Point of sale some office PIN codes are not
accepting. Error message as the sender
city name and PIN code is
mismatch.
|
|
Ex: if sender belongs to SNIE PO with pin code:
500018 This PIN code is not accepting . Booking at Pos stopping due to this.
|
|
|
|
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