Some CSI  issues not settled under Hyderabad city division after roll out on 24.04.2017.

CSI  :: Problems

1.     Server slow issues

2.     PLI/RPLI figures not effecting in to Treasury. 3.     This is said that user mismatch of Mcmamish and CSI. Even user matched cases also the problem continuing. TCS temporary solution is to made legacy adjustments at Pos.Is this correct procedure to continue.pl. clarify.

4.     Pos (point of sale) figures are Jumping (plus and minus) due to net work issues. Results Wrong figures in TCB.

5.     Invalid license  in POS, Back office etc. (Pos & back office not opening) .This is coming after holiday.

6.     More than one log in entries under SAP is allowing for single user at other systems at a time.

7.     Opening balance/ CB not tallying  issues

8.     How to Register bulk mailers in POS (prepaid bulk booking, Bulk booking options)

9.     At Pos coutner: each and every Regd letter booking ACK check up.

10.                        There is no separate branch like Regd, Speed, Parcel etc. Only Batch1 , Batch2 supplied by TCS. But in post offices there is a branch for Regd, speed, parcel. When articles are invoiced in Batch 1 all articles to be taken in this batch only at the time of Post man returns.

11.                        No provision or  CD Letter or Parcel ordinary mail cash.

12.                         How to deliver bulk mailers in DPMS by postman. This is required for delivery of bulk mail to Banks/ karvey/universities/RTI/secretariat etc.,

13.                        In DPMS : Missent / return articles flow to back office are not at a time.

14.                        For non matching of Mccamish in some Post offices  the figures are not reflecting to POS (Point of sale).  Cash adjustments are doing in Sanchay post legacy posting. This is acceptable procedure or not . clarification required

15.                        T-code: Zfbl3n:  TCB print out is not compatible.

16.                        Clarification required Whether VPMO rebooked  at Pos (or) Z-vpmo Upload is enough.

17.                        Transaction reports like, EMOs booking, telephone bills acceptance , emo paid etc required to  be Send to HO (or) not

18.                        No provision for  UCR. It requires for Excess cash found in transactions /EMD credits/sale of old stock/credits for black wax fee ect.

19.                        NO provision for UCP. It requires for Refund of tender fee/EMD refund /percontra adjustments .

20.                        In SSL  employees are not correctly attached to their offices.  Some emp. Names are not appearing in staff scheduling.

21.                        Emploees portal; Wrong data entries Some are early retiring (or) some are Late retiring. Wrong date of joining and details. Due to wrong data entries of DOB, DOR, leave credits. The Employees are no in a position to apply leave through Portal.

22.                        In DPMS the postman beat invoicing is programmed on BATCH based. Due to this Different users working in Same batch  invoiced RL,SP, RP coming to all users under same batch.  And all items can print in  single (or) can print for separate lists for RL, SP, RP etc.  i.e one user data is accessible to other  to take return (or) modify. Rather than BATCH, USER BASED data access required. i.e other user cannot access one users entries.  (those who invoice is responsible to take returns also)

23.                        Cancellation for VPMO rebooking provision

24.                        F&A:- Hyd city Dvn LSG/Gr-I and above postmasters have cheque drawal powers. RBI cqs  drawn and paid to the  customers. This provision is not available .

25.                        Cheque request from HO procedure is cumbersome. More than 38 steps for single cq request.  For want of more cheques request entire time will waste.

26.                        CD letter mail amount  at treasury receive cash from postman issues:- In some case even cash from postman document generated items not reflecting in TCBS.

27.                        Stamp indent receipt process should be minimized.

28.                        In ward / out ward cq clearing process required. Such a process is not following at HO. Manual OSLs posting under GL voucher poting template

29.                        Under GPO the POSB cqs are taken as material stock. Under K’bad such cqs are not taken under material balance. Due to this issue the Postmasters are not in a position to issue PO SB cq to customers. Procedure  required.

30.                        Clarification sought whether RBI cqs drawn power given to  some offices continues (or) not in CSI

31.                        NSP1 /NSP2 issues/ low band width etc

32.                        UPS/ infrastructure problems

33.                        At Point of sale some office PIN codes are not accepting. Error message as the sender  city name and  PIN code is mismatch.Ex. if sender belongs to SNIE PO with pin code: 500018. This pin code  is not accepting while booking at Pos.

34.                        Some Postman/PAs names missing in their post offices. Several requests for adding to them. No action.  (missing staff in Staff scheduling)

35.                        In DPMS when ever any postman went on leave if making leave entry Beat invoicing problems. Hence almost all post offices are not entering leave entries in DPMS

36.                        Cash on Delivery  even generated the document number sometimes not properly incorporating in treasury .

37.                        The work flow in DPMS for cash on delivery is : postman invoice, return , EOD, cash to treasrury, Treasury submit accounts. But flow should be  completed by last entry  should  be EOD.

38.                        In telangana circle tie up with state govt. for sale of Non judicial stamps. Stock of this papers brought under material balance.  Sale procedure is not  provided by the vendor.

39.                        Rather than dot matrix printers  Mini printers with  two receipt generation (with automatic bar code generation) required. One should be given to customer and one should be stapled to article.  (The MPCM gum sticker usage should be avoided)

40.                        All reports are suitable for  laser printers only. But in reports option (for postman DPMS etc.,)  file conversion menus with for word/ note pad should be provided. Now such a provision is there but not in complete mode.

41.                        BULK invoicing to customer should be provided.

42.                        Bulk booking customer ID creation should be provided.

43.                        BNPL booking provision for Intermediate, X class,CBSE etc  should be created at Pos level.

44.                        In daily account under Zfr_day_new  time is showing as 00.00.00 whether it should be correctly supplied or should be removed.

45.                        At back office  Even no cash available in  back office for return to F & A it is accepting entry.( i.e  if an amount was entered to F&A even  though no cash at back office. Such amount is directly credit  in to  Treasury). This should be avoided with caution NO Cash  to submit F& A etc. required.

46.                        At Pos deletion for Rebooking MOs required.( if any wrong entry for rebooking of BO or VPMO provision for deletion  option before verification required. Now provision for rebooking is available. But cancellation is required)

47.                        In DPMS under bag receipt option no ordinary parcel bag receipt available. All parcel should be receivable under Express parcel option only.  This should be changed.

48.                        Sub office  summary  for  SMR purpose required.  Other wise it is difficult to arrive grand totals of monthly figures. (or) clarification required whether SOs have to submit SMR or not.

49.                        Automatic generation of daily account with all transaction heads (zfr_day_new)  with out GL  voucher entry required.

50.                        DPMS Postman EOD issues. Even EOD done (remarks with EOD successfully) for a  beat the next day it is throwing  an error “EOD not done on date  …..” etc and not allowing to beat invoicing  in that beat.  Due to this some beats are held up for invoicing.

51.                        The print font for Postman delivery slip (DPMS) should be increased . Due to small font size it is causing inconvenience to Postman staff .At least the article number should be in large font.

52.                        In place of EOD for individual beats  (DPMS) single EOD opting with remarks “ the beat X returns not taken EOD not done” etc required (for more no of beats Ex:for 20 or 30 and above beats supervisor this number of times enter and verify the returns at the edge of working hours.

53.                        Abstract for Reg/speed/parcel not coming correctly. Taking wrong balances.

54.                        When ever any liability document generated (payment through cq receipt from HO to SO) the figures are not reflecting in neither in S.O daily account nor at HO summary. Due to this the Daily account for S.O not tallying.

55.                        Material balances differences not settled till date .

56.                        Status updating  of  articles (DPMS) after taking returns and EOD at cite is very slow.

57.                         Rather than call to toll free number by all employees one control room at Dvl office level to pursue CSI issues.

58.                        Bulk customer (walk in ) creation and deletion option should be provided at Sub office Level. On demand Sub office will create bulk new customer and if not required delete the same.

59.                         Consolidation of all Sub office summary provision at H.O level. Required.

60.                         H.O has to take print out of all offices Daily accounts (as per CSI orders), finacle reports (LOTs, Consolidation reports) to curtail A4 paper usage (or) supply adequate A4 papers to S.Os on demand.